Shipping throughout Italy

Our products are shipped in food grade polystyrene containers.

Storage must take place at a controlled temperature, it could be left at room temperature but no longer than 48 hours (for this reason they are shipped via courier in simple special containers so as not to suffer thermal fluctuations, but they must then be placed in the fridge).< /p>

We ship throughout the national territory for €10 for any quantity (including islands).

Free Shipping starting from €22.00

For purchases exceeding €22.00, we offer free shipping throughout Italy, including the islands.

All purchases will be delivered by express courier (hereinafter, “Courier”) from Monday to Friday, excluding holidays and national holidays. Orders can be placed from Monday to Wednesday, and will reach their destination in the same week.

NB: Orders will be accepted even if placed on the following days and on the weekend but will reach their destination the following week.

PINSA STORE is not responsible for delays that are not foreseeable or cannot be attributed to it.

Once the Products have been shipped, the Customer will receive a confirmation email which will include a link to refer to for tracking the shipment.

In any case, except in cases of force majeure or unforeseeable circumstances, the ordered Products will be delivered within 7 (seven) working days starting from the day following the day on which PINSA STORE confirmed the order to the Customer via a specific order confirmation email.

Active delivery services in Italy: SDA.

The service includes 2 delivery attempts to the address indicated at the time of the order. A notice will be left after each step. Upon the second unsuccessful delivery attempt, the Courier will contact the recipient of the order by telephone at the telephone number indicated, to arrange delivery. If it is not traceable or is absent, the goods will be returned to the warehouse.